Terms of Service

Welcome to Spellbound Crystal Boutique. The terms “we”, “us” and “our” refer to Spellbound Crystal Boutique. These Terms of Service (“Terms”) govern your access to and use of our store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”).

Spellbound Crystal Boutique is powered by Shopify, which provides the platform that enables us to offer our Services to you.

By visiting, interacting with, or purchasing from our store, you agree to be bound by these Terms of Service as well as our Privacy Policy. If you do not agree, you must not use or access our Services.


Access and Account

By using our Services, you confirm you are at least the age of majority in your state or territory of residence or have the consent of a parent or guardian. You may be required to provide personal details such as billing, shipping, and payment information. You agree that all information provided is accurate and complete. You are solely responsible for maintaining the security of your account credentials and all activity under your account.


Our Products

We make every effort to accurately describe and photograph our products. However, colours, textures, and appearances may vary due to natural crystal variations and device screen settings. Product descriptions may change without notice. We may discontinue products or limit quantities at our discretion. We do not warrant that any product will meet your expectations beyond what is described on our website.


Orders

Placing an order constitutes an offer to purchase. Orders are accepted only once payment is received and confirmed by us. We reserve the right to decline or cancel any order. If this occurs, we will notify you using the contact details provided. Purchases are subject to our Shipping and Returns Policy. Products are for personal use only and may not be resold or exported for commercial purposes.


Prices and Billing

Prices, discounts, and promotions may change at any time without notice. Posted prices exclude taxes, shipping, handling, or customs charges unless otherwise stated. You agree to provide accurate billing and payment information and authorise us to charge all amounts due to your chosen payment method.

Payment Methods: We accept major credit and debit cards, PayPal, and Afterpay. By using PayPal, Afterpay, or any third-party provider, you agree to comply with their terms of service in addition to ours.


Shipping and Delivery

Shipping and delivery times are estimates only and are not guaranteed. Once products are handed to the carrier, title and risk of loss transfer to you. We are not responsible for delays caused by carriers, customs, or events outside our control.


Intellectual Property

All content on our Services, including text, images, graphics, logos, and product information, is the property of Spellbound Crystal Boutique or its licensors. You may not copy, reproduce, modify, or exploit any content without our prior written consent. Spellbound Crystal Boutique trademarks, names, and logos may not be used without permission.


Optional Tools and Features

We may provide access to third-party tools or features, which are offered “as is” without warranties. Use of such tools is at your own discretion and subject to the terms of those providers.


Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for examining, evaluating, or guaranteeing third-party content. Transactions or disputes with third parties must be resolved directly with them.


Relationship with Shopify

Spellbound Crystal Boutique is powered by Shopify, but all purchases are made directly with us. Shopify is not responsible for your transactions. By using our Services, you release Shopify from any claims related to your purchases.


Privacy Policy

Your use of our Services is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information. Because our store is hosted by Shopify, Shopify also collects and processes some personal data. Please review Shopify’s Privacy Policy for more details.


Feedback

If you submit reviews, feedback, or suggestions, you grant us a licence to use and share them for business purposes. You remain responsible for ensuring your submissions do not violate third-party rights.


Errors and Inaccuracies

From time to time, information on our Services may contain errors including product descriptions, pricing, or availability. We reserve the right to correct these errors and cancel orders where necessary.


Prohibited Uses

You may not use our Services for unlawful, abusive, fraudulent, or harmful purposes. Prohibited conduct includes infringing intellectual property, sending spam, spreading malware, harassing others, or attempting to disrupt or misuse the Services.


Termination

We may suspend or terminate your access to our Services at any time for violation of these Terms. Certain provisions including intellectual property, liability, and indemnification will survive termination.


Disclaimer of Warranties

Our Services and products are provided “as is” and “as available.” We make no guarantees that use of our Services will be uninterrupted, timely, or error-free. To the extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement.


Crystal and Metaphysical Disclaimer

All metaphysical information provided is for educational and inspirational purposes only. Crystals and spiritual tools are not a substitute for professional medical advice, diagnosis, or treatment. Always seek qualified medical advice for health concerns. Spellbound Crystal Boutique makes no guarantees about outcomes when using crystals or metaphysical products. By purchasing from us, you acknowledge and accept this disclaimer.


Limitation of Liability

To the fullest extent permitted by law, Spellbound Crystal Boutique and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services or products. This includes but is not limited to lost profits, lost data, or reliance on metaphysical properties of crystals.


Indemnification

You agree to indemnify and hold harmless Spellbound Crystal Boutique, Shopify, and affiliates from any claims, damages, or expenses arising from your breach of these Terms or unlawful use of our Services.


Severability

If any provision of these Terms is held unlawful or unenforceable, the remainder will still apply.


Entire Agreement and Waiver

These Terms, together with our policies, constitute the full agreement between you and Spellbound Crystal Boutique. Failure to enforce any provision does not waive our right to enforce it later.


Assignment

You may not transfer your rights under these Terms without our consent. We may assign or transfer our rights without notice.


Governing Law

These Terms are governed by the laws of Victoria, Australia. You consent to the jurisdiction of Victorian courts.


Changes to Terms

We may update or change these Terms at any time. Updates will be posted here, and material changes will be communicated as required by law. Your continued use of our Services constitutes acceptance of the updated Terms.


Contact Information

Questions about these Terms of Service should be sent to:

Spellbound Crystal Boutique
Email: sparkle@spellboundcrystalboutique.com
Phone: 0403 160 382
ABN: 15230364556